Peachtree Forum Home Peachtree Software Support Peachtree Software Training Peachtree Software Specials
Peachtree Forums by Software Link
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 Peachtree General Accounting
 Peachtree General Topics
 Printer Uti has stopped working
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

tomsechler

USA
993 Posts

Posted - 12/01/2011 :  09:30:30  Show Profile  Reply with Quote
PCW 2012
Server 2008 R2 64 bit

Install receives error "Printer Uti has stopped working." during the final phase of installation, the install hangs and does not complete.

Sage knowledgebase article on this does not correct.

You need to install an Amyuni print driver using windows updates, rename to Peachtree E-mail Writer v3, then uninstall and reinstall with program path set to the (x86) default area.

If you try and follow the knowledgebase article 27188 (which is only for Consultants and Sage support to view) you will likely get an error 1797. Sage logged into this server and told me it was a problem with their machine, but could not specifically say what. It took several hours of trying different things and research to find this solution. Apparently sage does not include the most update Amyuni driver, they include the 300 and windows update does not list that as compatable with Server 2008 R2 64bit with all updates applied. By installing the one from the Windows updates area you will get the rewuired files that triggers the error 1797.

Tom Sechler
Sage Certified Consultant

Christy Heden

USA
5 Posts

Posted - 02/09/2012 :  10:22:48  Show Profile  Reply with Quote
We are taking Sage Peachtree hosting service and Windows Server hosting service from an efficient cloud computing and application hosting service provider. All of the errors, technical issues or problems are solved by this company’s tech experts. Our hosting service vendor provides full support round the clock. This support is fully without any charge.
For more information, visit -
http://www.myrealdata.com/peachtree-software-hosting.html
http://www.myrealdata.com/windows-server-hosting.html
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Peachtree Forums by Software Link © Software Link Go To Top Of Page
Powered By: Snitz Forums 2000 Version 3.4.07